Tracker Door Systems – Terms and Conditions
Effective Date: November 28, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Tracker Door Systems (“Tracker Door Systems,” “we,” “us,” or “our”) and any services, products, or content provided through this site (collectively, the “Services”).
By accessing or using this website, submitting a service request, or booking an appointment with us, you agree to be bound by these Terms. If you do not agree, you must not use this website or our Services.
Important: This page is a general template and is not legal advice. You should have a licensed attorney review and adapt it for your business and location.
1. Eligibility
By using this website, you confirm that:
You are at least 18 years old; and
You have the legal authority to enter into a binding agreement on your own behalf or on behalf of the person or entity you represent.
If you use this website on behalf of a company or other entity, “you” includes that entity, and you represent that you are authorized to accept these Terms for it.
2. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will revise the “Effective Date” at the top of this page.
Your continued use of the website or Services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the website and Services.
3. Our Services
Tracker Door Systems provides, among other things:
Garage door installation
Garage door repair and maintenance
Garage door opener installation, repair, and replacement
Related products and services for residential and/or commercial properties
The specific services available to you may vary depending on your location and the particular needs of your property. Any description of services on this website is for general informational purposes and does not guarantee availability.
We reserve the right to refuse service, reschedule, or cancel a job in our reasonable discretion, including for safety concerns, property conditions, or non-payment.
4. Quotes, Estimates, and Proposals
Any price, quote, or estimate provided by Tracker Door Systems—whether through this website, by phone, email, or in person—is:
Based on the information you provide and the conditions we can observe at the time;
Subject to change if additional work, materials, or repairs are required once we begin the job; and
Not a binding agreement until you approve the final scope of work and pricing in writing (including electronic acceptance if applicable).
We make reasonable efforts to be accurate, but estimates are not guaranteed. If additional work is needed, we will explain the reason and obtain your approval before proceeding whenever feasible.
5. Scheduling, Cancellations, and Access
5.1 Scheduling
Appointments may be scheduled through our website, by phone, or by email. Your appointment time is an estimate of arrival and may be affected by traffic, weather, emergencies, or unexpected job duration.
We will make reasonable efforts to notify you of significant delays or the need to reschedule.
5.2 Cancellations
If you need to cancel or reschedule an appointment, we ask that you notify us as soon as possible. We reserve the right to charge a fee for last-minute cancellations or for failing to provide access to the property, if such a policy is communicated to you at the time of booking.
5.3 Access and Site Conditions
You are responsible for:
Ensuring we have safe and reasonable access to the work area;
Securing pets and children away from the work zone;
Removing vehicles or personal items that prevent us from completing the work.
If we determine conditions are unsafe or access is inadequate, we may refuse or pause the work until the issue is resolved; additional fees may apply.
6. Pricing, Payment, and Invoices
6.1 Pricing
Prices for our Services are determined based on materials, labor, equipment, and other factors. Prices listed on the website (if any) are for general reference only and may not reflect final costs.
6.2 Payment Terms
Unless otherwise agreed in writing:
Payment is due upon completion of the work or according to the payment schedule set forth in your signed proposal or invoice.
We may require deposits or progress payments for larger projects, special orders, or custom materials.
We accept the forms of payment communicated to you at the time of service (e.g., credit card, check, electronic payment, etc.).
6.3 Late or Non-Payment
If payment is not received when due, we may:
Charge late fees, interest, or collection costs as allowed by law;
Suspend or cancel further services; and/or
Pursue any legal remedies available for collection.
You are responsible for any fees, including reasonable attorney’s fees and collection costs, incurred in recovering unpaid amounts.
7. Special Orders and Custom Materials
Certain products (including custom doors, special finishes, or made-to-order components) may be nonrefundable once ordered.
If your job involves special orders or custom materials, we may require a nonrefundable deposit. If you cancel the job after such materials have been ordered, you may still be responsible for their cost.
8. Warranties and Disclaimers
8.1 Workmanship
We may provide a limited workmanship warranty for certain services, as described in your invoice or service agreement. The length and scope of any workmanship warranty will be stated in writing and may vary by service.
8.2 Manufacturer Warranties
Products and parts we install may be subject to manufacturer warranties. Those warranties are provided by the manufacturer, not by Tracker Door Systems. We are not responsible for manufacturer decisions regarding repair or replacement under those warranties.
8.3 General Disclaimers
Except as expressly stated in writing:
The website and Services are provided on an “AS IS” and “AS AVAILABLE” basis.
We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
We make no guarantees regarding specific outcomes, performance, or lifespan of your garage door or components, especially when impacted by misuse, lack of maintenance, accidents, or conditions beyond our control.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent permitted by law:
Tracker Door Systems and its owners, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of profits, or loss of data, arising from or related to your use of the website or Services.
Our total liability for any claim arising out of or related to the Services or these Terms is limited to the amount you actually paid to Tracker Door Systems for the specific service giving rise to the claim.
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, etc.), even if we have been advised that such damages are possible.
Some jurisdictions do not allow certain limitations of liability or exclusion of certain damages; in those locations, our liability will be limited to the minimum extent permitted by law.
10. Your Responsibilities
By using our Services, you agree to:
Provide accurate and complete information about your property and the issues you are experiencing;
Follow our safety instructions and recommendations;
Perform routine maintenance as recommended by us and/or the manufacturer (where applicable);
Notify us promptly of any concerns related to our work.
We are not responsible for damage resulting from your failure to follow instructions, perform recommended maintenance, or address issues in a timely manner.
11. Intellectual Property
All content on this website—including text, graphics, logos, images, icons, videos, and website design—is owned by or licensed to Tracker Door Systems and is protected by copyright, trademark, and other laws.
You may not:
Reproduce, distribute, modify, or create derivative works from any content on this site;
Use our name, logos, or marks in any way that may cause confusion without our prior written consent.
You may view, print, or download reasonable portions of the site content for your personal, non-commercial use only.
12. User Content, Reviews, and Feedback
If you submit reviews, testimonials, comments, images, or other content (“User Content”) to us or to platforms we use (such as Google, social media, etc.):
You grant Tracker Door Systems a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, display, and distribute your User Content for marketing and business purposes.
You confirm that you own or have rights to share that content and that it does not violate any third-party rights or applicable laws.
We may, but are not obligated to, remove or decline to use User Content we deem inappropriate, misleading, offensive, or otherwise objectionable.
13. Prohibited Uses
You agree not to use this website:
For any unlawful purpose;
To interfere with or disrupt the operation or security of the site;
To attempt to gain unauthorized access to any systems, data, or personal information;
To submit false or misleading information, reviews, or service requests.
We may restrict or terminate your access to the site if we believe you have violated these Terms.
14. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Tracker Door Systems.
We are not responsible for:
The content, policies, or practices of any third-party websites or services; or
Any damages or losses arising from your use of those sites.
You access third-party sites at your own risk and should review their terms and privacy policies.
15. Communications and Marketing
By contacting us through the website, phone, email, or text message, you consent to us responding through the contact information you provide.
With your consent where required by law, we may send you:
Service reminders
Appointment confirmations
Follow-up messages
Promotional offers or marketing communications
You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us at admin@trackerdoor.com. Service-related messages (such as appointment reminders or billing notices) may still be sent as needed.
16. Privacy
Our collection and use of your personal information are governed by our Privacy Policy, which is separate from these Terms and available on our website (or from us upon request).
By using our website or Services, you consent to the collection and use of your information as described in the Privacy Policy.
17. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or related to your use of the website or Services shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of laws principles.
You agree to first attempt to resolve any dispute informally by contacting us. If we cannot resolve the dispute informally, you agree that any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in or serving the area where Tracker Door Systems’ principal office is located, and you consent to the jurisdiction of such courts.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.
19. Entire Agreement
These Terms, together with any written proposal, work order, or service agreement we provide to you, constitute the entire agreement between you and Tracker Door Systems regarding your use of the website and Services and supersede any prior or contemporaneous communications or agreements.
20. Contact Us
If you have any questions about these Terms or our Services, please contact us:
Tracker Door Systems
Email: admin@trackerdoor.com
Last updated: November 28, 2025
If you’d like, I can now also draft a matching Privacy Policy or a simplified “Service Terms” section specifically for estimates, cancellations, and warranties that you can add to invoices and email confirmations.